
Track and measure brand related chatter in real time : mentions, trends, influencers, media coverage, customer discussion on products/services in real time, key aspects and sentiment
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BUZZHIVE AI – THE LISTENING MACHINES
Are you one of the below?
BuzzHive AI is for you.
Understand and measure risks associated with customer sentiment, lead intel, reputational impacts, trends and influencers, and effectiveness of campaigns
Pro-actively track/monitor and respond to customer inquiries, complaints, and feedback (particularly negative) on social media platforms
Collect and analyze data from social media to inform business decisions and strategy and pro-actively manage risks to digital trust
Monitor social media for pro-active Corporate Social Responsibility entity tracking, track and monitor third-parties, other entities and topics that have significant risk implications for organization
We have developed a suite of state-of-art social mining and listening capabilities (on AWS) to support your goals with ability to mine billions of data-points real-time. The results of all of below are available as API for easy integration
News aggregator for RSS feeds wherein multiple RSS sources are read at given interval, scraped, along with sentiment (and keywords) associated
Podcast sources are mined, scraped, audio transcribed, indexed along with sentiment (and keywords) associated and searchable through API
Continuously monitor specified Google App Store Application comments, scraped, sentiment and keywords extracted and searchable through API
Ability to integrate any other sources from a JSON/CSV file and integrate into the peripheral intelligence suite
Search twitter on a continuous basis for defined search string, mine those tweets, calculate sentiment, identify keywords and store data
Continuously monitor specified YouTube channels for comments, scraped, sentiment and keywords extracted and searchable through API
Continuously monitor specified Apple App Store Application comments, scraped, sentiment and keywords extracted and searchable through API
Our suite of social listening tools help you with range of insight and analytical needs
Track and measure brand related chatter in real time : mentions, trends, influencers, media coverage, customer discussion on products/services in real time, key aspects and sentiment
Track competitor’s media coverage, monitor their posts, mentions by their customers (including unsatisfied customers to potentially reach out), product launches, key trends, marketing strategies etc
Leverage social human data to generate rich insights to support market research objectives
Monitor customer experience issues real-time by mining social data to understand unhappy customers (and happy customers), customer complaints, monitor buying signals, product/service friction, etc.
Track your earned media coverage with Critical Mention’s, use mining to identify content topics to write, find the most engaging / best performing content
Track and monitor third-parties, other entities and topics that have significant risk implications for the organizations – TPRM, CSR and other such programs
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Dashboard / Platform Access
Twitter Search
RSS Feeds
Google Play Store Comments
Apple Store Comments
YouTube Video Comments
Email Expert Support
White-Glove Onboarding
Select
Dashboard / Platform Access
Twitter Search
RSS Feeds
Google Play Store Comments
Apple Store Comments
YouTube Video Comments
Global Podcast Mining
Advanced Analytics / Reporting
Chat Support with Expert
White-Glove Onboarding
select
Dashboard / Platform Access
Twitter Search
RSS Feeds
Google Play Store Comments
Apple Store Comments
YouTube Video Comments
Global Podcast Mining
Custom Data Adapters
Advanced Analytics / Reporting
Chat/Live Support with Expert
White-Glove Onboarding
select
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